Synaptec develops advanced sensor systems for power networks, helping utilities improve the safety, reliability, and efficiency of critical infrastructure.
When the business needed to hire a key position in their commercial team, they partnered with us. Read how we were able to fill a key role in just 5 weeks.
Meeting Synaptec
Our first in-person meeting with Synaptec took place at a roundtable in December, led by our Engineering specialist, Erin Rabbetts. With deep industry knowledge and a strong technical network, Erin quickly built trust with key stakeholders, including the Chief of Staff, CEO, and Heads of Department.
By speaking directly with the wider leadership team, Erin gained a clear understanding of Synaptec’s structure, hiring challenges, and the commercial expectations behind each vacancy. This context shaped her search strategy from the outset.
The role
One of Synaptec’s key priorities was hiring a Sales Operations Manager. Someone with a strong commercial background within the Energy industry, to help the business optimize and drive forward the sales function at a critical phase of growth. They needed a candidate who could lead on process improvement, data-led decisions, and stakeholder engagement across technical and commercial teams.
Erin’s approach
To find the right person, Erin knew she had to reach into her network of non-active and semi active professionals. It was here that she found Paul – an experienced professional who wasn’t actively on the market but had the right mix of skills, ambition, and cultural alignment.
She managed the entire interview process directly with Synaptec’s Chief of Staff, handling all logistics and communications between both parties. Erin’s close relationship with Paul meant she could assess his motivations and long-term goals alongside technical fit to see if there was alignment before any formal interviews took place.
Being at the heart of the interview process, Erin was able to field the technical, commercial and cultural questions so she could tackle all queries and concerns on either side effectively. By acting as a strategic partner throughout, Erin saved time and gave Synaptec the confidence to move forward decisively.
The outcome
Paul immediately accepted, agreeing to start just 3 weeks later. He’s now thriving in his new position already making significant impact on the sales process and working with Erin to support the growth of the sales team internationally.
His relationship with Erin showed him the dedication she puts into recruitment, making it an easy decision to continue to work with Erin.
“The interaction with Erin from initial contact through to offer and post hire follow up was fantastic. The process could not have gone much smoother for me, she provided information and insight through regular contact, was incredibly proactive and responsive. I had complete clarity on where I stood at every stage and had complete confidence in her.”
– Sales Operations Manager
“I am delighted that we used Erin for one of our latest job vacancies. Having never had a great experience with recruiters before, Erin has completely changed my perspective. She is not pushy or sales-driven; instead, she has a genuine interest in sourcing excellent candidates and ensuring they are the right fit for us.
Erin provided a strong shortlist for a recent senior-level role and was very hands-on in managing relationships with both us and the candidates. She was integral to the offer and negotiation process. Despite not having exclusivity on the role, we would never have known from the time and effort she dedicated to finding the right candidates.
I highly recommend Erin and have already spoken with her today about handling a new position that I want her to work on exclusively.”
– Synaptec