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Contract

Customer Success Representative

Cowley, Uxbridge UB8, UK
Negotiable

Customer Support Representative Certain Advantage is hiring for a Customer Support Representative based in Reading. This role is on an initial 1-year contract basis and is hybrid The company: We’re working with a business that’s a global leader in communications, technology, and telematics solutions, providing connectivity, network infrastructure, and innovative digital services to businesses and consumers. In this role, you’ll assist customers daily by troubleshooting hardware, installation, and mobile/web platform issues. You’ll also keep them informed of progress via phone and email to ensure timely resolution and satisfaction. The role: ●Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space ●Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions ●Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases with end-to-end accountability; this includes but is not limited to investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders ●Actively work with other departments of the organization as well as deal with customers and vendors on a daily basis ●Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level The individual: ● Experience in a customer-facing role ● Experience with SaaS (Software as a Service) solutions is a plus ● Experience with CRM & ERP systems – Salesforce and SAP would be preferred ● Strong communication and listening skills ● Well-developed time management and prioritization skills ● Structured “can-do” approach to open matters and tasks in a demanding environment ● Methodical and conscientious documentation skills ● Willingness to develop while identifying opportunities over self-reflection. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Contract

Development and Production Test Engineer – Electronics

Henlow, UK
£36 – £36 per Hour

World Class Defence Organisation based in Henlow, Hertfordshire is currently looking to recruit a Development and Production Test Engineer – Electronic / Electrical subcontractor on an initial 12 month contract. The department are keen to hear from candidates from a background with either RF / Microwave skills or candidates that have strong Test, Diagnostics, Repair Engineering skills. Hourly Rate: £36.00ph (Umbrella) Contract Duration: 12 Months (initially and then ongoing and long-term thereafter)

Contract

Principal Design Engineer (Substations Protection & Control)

Liverpool, UK
£120 – £120 per Hour

Principal Design Engineer (Substations Protection & Control) Remote – Liverpool, Westhill, Newcastle Crica £120ph Umbrella Initially 12-month contract Certain Advantage is partnering with a leading construction company to recruit an experienced Principal Design Engineer. You will engineer the control and protection designs for electrical substation projects up to a voltage of 400kV.

Full Time

Conveyancing Assistant

Liverpool, UK
£26000 – £28500 per Year

Conveyancing Assistant – Respected Local Firm We’re recruiting on behalf of a well-established law firm looking for a proactive Conveyancing Assistant to support their busy property team. In this hands-on role, you’ll assist a senior fee earner with a variety of administrative tasks related to property transactions. It’s a great opportunity for someone who thrives in a fast-paced environment and is keen to grow their career in conveyancing. Our client has a strong local reputation and is known for providing reliable, client-focused legal services.

Full Time

Quality Technical Assistant (Nuclear Design Office)

Bristol, UK
£50000 – £50000 per Year

Quality Technical Assistant (Nuclear Design Office) Certain Advantage is looking for a Quality Technical Assistant to join a major nuclear project based in Bristol (hybrid). The Company We’re proud to partner with a world-leading energy initiative focused on nuclear infrastructure. Backed by industry leaders, this project is advancing engineering excellence and sustainability within the nuclear sector.

Full Time

Senior Associate – Private Client

Manchester, UK
£50000 – £68000 per Year

A respected law firm within a long-established international professional services group seeks a Senior Associate for its Private Client team. The firm blends decades of expertise with a focus on long-term, trusted relationships. The role involves probate and estate administration, alongside a diverse caseload including wills, trusts, and powers of attorney.

Full Time

Technical Lead (Systems and Electrical)

Croft, Warrington WA3, UK
£80000 – £80000 per Year

Technical Lead (Systems & Electrical) Certain Advantage is hiring for a Technical Lead (Systems & Electrical) to join a major nuclear project based in Bristol. The Company We’re proud to partner with a world-leading energy initiative focused on nuclear infrastructure. Backed by industry leaders, this project is advancing engineering excellence and sustainability within the nuclear sector.

Full Time

Technical Lead Process Engineer

Bristol, UK
£80000 – £80000 per Year

Technical Lead Process Engineer Certain Advantage is hiring for a Technical Lead Process Engineer to join a major nuclear project based in Bristol. The Company We’re proud to partner with a world-leading energy initiative focused on nuclear infrastructure. Backed by industry leaders, this project is advancing engineering excellence and sustainability within the nuclear sector.

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