Credit Control Analyst

Accounts Receivable & Credit Control Analyst

Certain Advantage are recruiting on behalf of our longstanding client for an AR & Credit Control Analyst in Milton Keynes starting ASAP initially until 1st October 2026.

As the AR & Credit Control Analyst you’ll be taking ownership of the daily reconciliations of the bank, sales ledger, billing and payments to ensure accurate cash allocations to customer accounts, alongside being responsible for supporting our business’ aim to improve our bad debt exposure and achieve collections targets.

Your main accountabilities will include:

• Allocate and import incoming customer payments into Sales Ledger, resolving any discrepancies, ensuring validation at key stages.
• Complete daily, weekly and monthly reconciliation of the sales ledger to bank.
• Ownership of unallocated cash ensuring it is at a reasonable minimum month on month within agreed targets set by line manager.
• Train other members of the team to ensure contingencies for leave.
• Engage with other business areas for support where appropriate to maximise timely allocation resolution.
• Manage the customer / operations queries relating to payments and allocations through a ticket process, ensuring resolution within agreed SLAs.
• Reconcile and investigate Failed Direct Debits, Indemnity Claims, Chargebacks and other bank claims, contacting customers to ensure timely cash collection.
• Lead on write-off case file generation to line manager through to submission of proof of debt claims where applicable to ensure UK’s exposure is managed.
• Manage a small Credit Control ledger to maximise collections performance through high volume outbound and inbound contact in designated hours – by phone and email channels.
• Work effectively with customers to improve our bad debt exposure and achieve collections targets.
• Resolve queries, ensuring they are managed efficiently within SLAs to obtain payment from customers.
• Mitigate UK credit risk and escalate as appropriate to the Manager.
• Contribute to the overall success of the team and Company goals by maintaining regular attendance, punctuality, focus and professionalism at all times.

Candidate requirements

• Proven experience in an Accounts Receivable and Credit Control role.
• Strong Microsoft Excel skills and prior experience of reconciling large volumes of data.
• Motivated and driven individuals with a keen eye for detail.
• Demonstrable organisation skills to meet operational deadlines
• Ability to communicate effectively at all levels.
• As a self-starter, you should thrive when working independently and taking initiative.

Does this sound like your next career move? Apply today!

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