Client Services Co-ordinator

Client Services Co-ordinator
Salary: £25,000 plus benefits
Location: Glasgow City Centre
Working Pattern: Full-time, office-based

Are you a confident communicator who thrives in a busy, people-focused environment? Do you enjoy taking ownership of projects and seeing them through from start to finish? Our client, a well-established insights and research agency based in central Glasgow, is seeking an enthusiastic Client Services Co-ordinator to join their growing team.
This is an excellent opportunity for someone who is organised, proactive, and keen to build a career within a collaborative and fast-paced business. You’ll be surrounded by a supportive team that value initiative, attention to detail, and a positive approach.

Key Responsibilities
As Client Services Co-ordinator , you’ll play a key role in supporting the delivery of client research projects. Your responsibilities will include:

• Participant Recruitment: Sourcing and recruiting suitable individuals to take part in paid research focus groups and interviews.
• Client Liaison: Working closely with clients to understand their project briefs and ensure the right participants are selected for each study.
• Relationship Management: Building and maintaining strong relationships with clients and participants to ensure a professional and enjoyable experience for everyone involved.
• Project Coordination: Supporting wider team goals, assisting on special projects, and contributing to database development and improvement initiatives.

About You
To succeed in this role, you’ll need to bring energy, organisation, and a people-first mindset. This role would suit a recent graduate or someone from a customer-facing background who’s ready to take the next step in their career.
Essential skills and attributes include:

• Strong written and verbal communication skills with a professional telephone manner.
• Highly organised, able to manage multiple projects and meet deadlines.
• Confident with Microsoft Office (particularly Excel, Word, and PowerPoint).
• Numerate, detail-oriented, and quality-focused.
• Friendly, self-motivated, and eager to learn.
• A true team player who enjoys collaborating and contributing to shared success.

Why Join?
Our client offers a welcoming and engaging workplace where career development and employee wellbeing are a priority.

Benefits include:

• Private medical insurance (after probation).
• Company pension scheme.
• Funded professional training and development opportunities.
• Holiday bonus over the festive period.
• Cycle to Work scheme and volunteering opportunities.
• Regular team lunches, social events, and staff treats.
• A newly refurbished workspace including a bar area and games room for team downtime.

If you’re looking for a role where every day is different, and you can grow your career within a dynamic and supportive team, we’d love to hear from you.
Apply now with your CV to be considered for this exciting opportunity.