Claims Handler

Legal Claims Handler – Glasgow – Salary £25,000 – 30,000 p/a

Are you an experienced Claims Handler or Paralegal looking for a new challenge?
Do you want to join a growing firm, based in Glasgow?
Are you eager to develop your experience within the Personal Injury sector?
 
We’re partnering with a dynamic and fast-growing legal firm, specialising in personal injury claims. They’re actively seeking a Paralegal or Claims Handler with ambition, organisation, and great people skills to support the claims team and grow professionally into managing a portfolio of pursuer injury cases. This is a fantastic opportunity to join a growing practice, focussed on client care and excellence. You will receive full training and support from a collaborative team daily!
 
This is a full-time, permanent role, working core business hours Monday – Friday. This role will follow a hybrid working model and have a salary available of up to £30,000 p/a depending on experience.
 
Are you who we are looking for?

• You have excellent communication, negotiation and objection-handling skills
• You possess strong organisational abilities and high attention to detail
• You are confident using Microsoft Office and case management systems
• You are a proactive and professional individual, who is ready to grow your career in personal injury law
• You enjoy developing your profile (and that of the firm) in the legal field
• You have excellent time and diary management skills

 
What is the day to day like?

• Managing first response calls and referrals from insurer partners and customers
• Recording and tracking claim details via the Case Management System (CMS)
• Providing advice on claim procedures and gather supporting evidence
• Assisting with scanning and distributing mail and correspondence
• Delivering exceptional client service and communication
• Creating and maintaining cases in CMS and Excel
• Conducting chaser calls to clients, medical providers and insurers
• Supporting file requests and document preparation
• Coordinating internally via Microsoft Teams and Outlook
• Working toward handling your own portfolio of pursuer injury claims – pre-litigation and litigated
• Meeting with clients and expert witnesses
• Analysing evidence, legal research, and draft pleadings, statements and court documentation
• Securing interim payments and arrange rehabilitation
• Optimising settlement outcomes for clients who’ve faced traumatic experiences

 
Interested? If so, please send your CV to Chivonne Gray by applying below! Alternatively, please reach out to chivonne.gray@certainadvantage.co.uk or call 0141 488 2138 / 07884441950 for a confidential chat.