T-Systems is one of the world’s leading providers of digital services.
With a footprint in more than 20 countries, 37,500 employees, and a revenue of 6.9 billion euros (2018) and Advantage Resourcing have been T-Systems’ recruitment partner since 2010.
The Challenges Faced
by the T-Systems team
- T-Systems lacked a best-in-class recruitment technology to facilitate sourcing, offering or reporting requirements
- Inconsistent hiring processes
- There was no permanent or direct hire recruitment experience, resulting in the high use of third-party agencies
- Lack of scalability to meet flexing demands
- Excessive use of the multiple third party agencies led to dilution of company brand, lengthy average time to hire, and high recruitment costs
The Advantage Resourcing solution
- We designed and implemented a bespoke, best-in-class Applicant Tracking System (ATS)
- We also streamlined the entire recruitment process and set clear expectations
- We provided a scalable on-site team that integrated fully with T-Systems’ HR department
- We implemented innovative RPO solutions, focused on direct hiring by using multiple sourcing methods
- We also project-managed the implementation of LaunchPad, an innovative video interviewing tool
The Results
- The bespoke ATS significantly increased productivity around accessiblity, applications, and reporting
- All hiring and vacancy management is now centralised on a visible and easy-to-use system that spans 20 sites
- 98% of candidates have rated the resulting recruitment process as good or very good
- Scalable, onsite team facilities peak demands as new projects come online
- 100% direct recruitment – no third party usage
- Cost per hire reduced by 45% in the first year and has continued since
- Time to hire reduced by over 30%
- LaunchPad provides consistency, ease of use and a platform to explore and discuss T-Systems’ culture and brand more effectively than before
