What is a PAYE worker? 

A PAYE worker, which stands for “Pay As You Earn,” is usually a temporary worker or someone on a short term contract . They’re an individual who is employed and paid through the Pay As You Earn system in the UK. This system ensures that income tax and National Insurance Contributions are deducted directly from their salary by their employer (that’s us), and then paid to HM Revenue and Customs (HMRC).

Essentially, your pay and tax is taken care of by us, so you have peace of mind.

Agency Workers Regulations

The Agency Workers Regulations (AWR) 2010 ensure that Agency Workers get fair treatment in pay and holiday rights after 12 weeks in an assignment.

Under these regulations, the client will confirm your Day One rights, like access to shared facilities and viewing vacancies.

Once you’ve worked over twelve weeks in the same or similar role with the same organisation, you have rights to equal pay and holiday like a directly hired worker. Any contract changes at this point will be confirmed by your consultant before these rights kick in.

If you feel you’re not getting your full rights or have questions about AWR, contact your consultant or email complianceteam@rgfstaffing.co.uk.

Working Time Regulations

The Working Time Regulations 1998 state that a worker shouldn’t work more than 48 hours a week (averaged over 17 weeks).

You might work more than 48 hours in some weeks, as long as it evens out over 17 weeks. You’ll have the chance to complete an opt-in/opt-out form. If you change your mind later, just let us know in writing.

These regulations also cover your breaks and rest periods. Learn more on the government website here.


You’ll receive your P60 at the end of each tax year, by Week 52/Month 12. It shows your earnings, tax, and National Insurance contributions for the year.

If you’re not employed in the final period of the tax year, a P60 will not be issued.


Three months into your assignment, you’ll be automatically assessed for the pension scheme as per Government rules. We use NOW Pensions, and you can reach their support at 0330 100 3334.

Visit the Government pages for more details.

Statutory sick, maternity, paternity or adoption pay

PAYE workers are eligible for Statutory Sick Pay, Statutory Maternity Pay, Statutory Paternity Pay and Statutory Adoption Pay, subject to them meeting the eligibility criteria set out by HMRC for each type of payment. These schemes are government run and are in line with UK legislation.

Contact our Payroll team for more info on eligibility and how to claim on 0800 917 7358 or email payroll.query@rgfstaffing.co.uk.

For more information on your rights as an Agency Worker, please visit gov.uk/agency-workers-your-rights.

Holiday Entitlement

Your holiday entitlement starts to accrue from your first working day. You’ll accumulate 5.6 weeks of leave per year, this is roughly 0.53 days for each week you work (if you work full time hours). This is the standard entitlement and might increase under AWR rights. We’ll keep you updated on any changes.

You accrue holiday in hours. Your entitlement builds up across jobs and stays with you during breaks between assignments. The holiday year goes from April to the end of March.

Your holiday pay is based on your average pay rate over the past 52 weeks. If you haven’t yet worked 52 weeks then the number of weeks you have worked so far will be used to calculate your average.

Your accrued holiday is shown on your weekly payslip. More details are in your candidate agreement.

It’s your responsibility to take your holiday and it’s important that you have paid time away from work for your health and wellbeing. As per your contract, holiday must be taken in the year it is accused. Any leftover holiday by the end of the tax year may be lost.

Booking holiday

All holiday requests, including paid Bank Holidays and Public Holidays, must be recorded on your timesheet. You also need to fill out a Holiday Request Form and email it to timesheets@rgfstaffing.co.uk to request your holiday.

If a client has a mandatory shutdown, you’ll need to use your holiday unless otherwise specified.

If you have any queries regarding your holiday pay or holiday entitlement then please contact our payroll team on 0800 917 7358 or Payroll.query@rgfstaffing.co.uk.

Need more information?

Get in touch using the form below.