Client Services Co-ordinator

Client Services Coordinator

Salary :  £24,000 + Bonus and excellent benefits package (see below)

Location:  Glasgow City Centre

Working Pattern:  Hybrid

Are you an organised and client-focused professional looking for your next step?
Do you enjoy working in a structured, process-driven environment where accuracy, communication, and collaboration matter?
Are you keen to build your career within a growing client services team?
Our client, a well-established and growing organisation based in Glasgow, is looking to appoint a Client Services Coordinator to join their expanding Client Services team. This is a full-time, permanent opportunity offering the chance to play a central role in delivering exceptional client experiences within a collaborative and supportive environment. This is suited to a graduate with commercial experience looking to step into a corporate environment.
This role provides a strong platform for development within a business that values professionalism, teamwork, and high standards.

The Role
The successful candidate will play a vital role in the smooth and efficient delivery of training and coaching programmes, as well as supporting broader client services administration.
Key responsibilities include:

• Managing training workshops and programmes, including organisation, delivery, and follow-up for virtual and in-person sessions.
• Liaising with clients in a professional and consultative manner, ensuring timely and clear communication.
• Keeping up to date with technology and platforms used across the business, including Microsoft Office 365, Zoom, MS Teams and Survey Monkey
• Supporting the Client Services Manager and Head of Client Services & Operations with additional duties as required.
• Collaborating with colleagues to support the consistent delivery of team workflows and client-focused processes.

Essential Skills & Experience

• Ideally a college leaver or graduate with a proven track record of commercial work experience, Ideally gained across retail or hospitality.
• Strong written and verbal communication skills.
• High attention to detail, particularly in training programme management and diary coordination.
• Well organised with the ability to prioritise tasks and manage multiple stakeholders effectively.
• Enthusiastic, proactive, and motivated to develop and grow within the role.

The ideal candidate will also:

• Enjoy working as part of a collaborative, supportive team.
• Take ownership of tasks and follow processes carefully.
• Communicate clearly and professionally with clients and internal colleagues.
• Be keen to develop skills and progress within a client services environment.

Benefits

• Salary: £24,000 per annum
• Annual performance bonus
• Half day Friday’s finishing at 12:30
• Hybrid working: Office-based with the potential to work from home two days per week (Monday & Friday)
• Pension scheme
• Full BUPA membership after one year
• 5 weeks holiday plus 10 public holidays
• Supportive and collaborative team environment with strong development opportunities

 
Interested?
Please apply via the Apply Now option to be considered for the role.